Terms of service

Terms of Service

Welcome to Health Tech Supply, operating via our website at healthtechsupply.com.au. By using this website, placing an order, or engaging with our services, you agree to the following Terms of Service. Please read them carefully.

1. General Information

This website is owned and operated by Health Tech Supply, an Australian business providing high-quality medical and healthcare-related products to individuals, healthcare professionals, and facilities.

By accessing this website or purchasing from us, you agree to be bound by these Terms of Service, our Privacy Policy, and any other policies posted on our website from time to time.

2. Eligibility

To use our services or place an order, you must be:

  • At least 18 years old, or have the consent of a parent or guardian.

  • A resident of Australia (for delivery purposes).

  • Purchasing for lawful, non-commercial use unless you are a registered business or facility.

3. Medical Disclaimer

Health Tech Supply does not provide medical advice. All product information is provided for general informational purposes only. Products should only be used in accordance with manufacturer guidelines and under professional guidance when required.

Always consult a medical professional before purchasing or using medical devices or aids.

4. Orders & Payment

All prices listed are in Australian Dollars (AUD) and inclusive of GST unless stated otherwise.

  • We accept secure payments through approved third-party payment gateways.

  • Orders are subject to availability. We reserve the right to cancel or refuse any order at our discretion.

  • Full payment is required before dispatch unless otherwise agreed in writing.

5. Shipping & Delivery

We deliver Australia-wide using trusted courier services. Shipping times and costs are outlined at checkout and may vary depending on location and order size.

While we make every effort to deliver within estimated timeframes, we are not liable for delays outside of our control.

6. Returns & Refunds

Please refer to our Returns & Refunds Policy for full details. Generally:

  • Change-of-mind returns are accepted within 14 days on unused, unopened items.

  • Items must be returned in original packaging.

  • Some hygiene and medical items are non-returnable unless faulty.

  • Refunds or exchanges for faulty or damaged goods will comply with Australian Consumer Law.

7. Intellectual Property

All content on this site—including text, graphics, logos, product images, and software—is the property of Health Tech Supply or its content suppliers and is protected under Australian copyright and intellectual property laws. Use of any materials without permission is prohibited.

8. Limitation of Liability

To the maximum extent permitted by law:

  • Health Tech Supply is not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.

  • Our liability is limited to the replacement, repair, or refund of the goods as outlined under Australian Consumer Law.

9. Privacy

We take your privacy seriously. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Amendments to Terms

We may update these Terms of Service at any time without notice. Continued use of our website or services after changes are posted constitutes your acceptance of the updated terms.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be handled in accordance with Australian law.